Users who bought a product from Büyükannem and found the same product on another website for a lower price can ask from Büyükannem the difference between the price announced by the competitor and the price (excluding taxes) they bought from Büyükannem plus the payment of 10% of the competitor’s price to them.
Terms and conditions are actual. Necessary for a price match:
- You purchase from Büyükannem must be made have purchased within 7 days before you the day of the request.
- The pre-ordered product is covered by Büyükannem’s Pre-Order Price Guarantee. For a pre-ordered product, you can make a request within just 7 days from the date of harvest.
- The competitor’s product must be the same with the product you purchased from Büyükannem.
- The competitor’s product must be priced in the currency used in your original purchase from Büyükannem.
- The competitor must be a authorized seller.
- Competitor’s product price must not be an ad error; mistyping; a promotion given when more than one item is purchased (e.g. a gift accompanied by another product purchased); after-sales discount offer; it should not originate from the preferred customer or similar discount.
Account credits given by Büyükannem cannot be turn to cash. The usage is limited to one credit per item.
Büyükannem will approve and credit the account credits corresponding to valid price matching requests within 3 business days. Account credits will only be paid to the account holder who made the original purchase.